Return & Refund Policy

We want you to have a pleasant shopping experience with ZURA HOMES.

Returns & Exchanges

• Exchanges are accepted within 7–10 days of delivery.

• Products must be unused, unwashed, and in their original condition with all packaging intact.

• Exchange requests are subject to product availability.

Refunds

• Once your return is approved and processed, the refund amount will be credited to your original payment method within 4–7 working days.

• Shipping charges, if any, are non-refundable unless the product received is damaged or incorrect.

Products damaged due to customer misuse or normal wear and tear are not eligible for return or refund.

For return or exchange requests, please email us at shikha.swagata@gmail.com with your order details.